Here you set up the emails your website sends to your customers: whether you get a copy, the signature added at the end and the notice when a customer’s account is locked. Go to:
Control panel / sidebar / Sales / Settings / Mail.
Copy of messages
Turn on Receive a copy of sent messages and choose where: your website’s contact address or another address.
Email signature
Write the signature in each of your languages (ES, EN, IT). With Variables you can insert data such as your contact name, email or phone, which are filled in automatically.
Locked users
If a customer enters the wrong password several times, their account is locked and unlocked automatically after 10 minutes. Choose whether to send them an email to let them know.
Remember to click Save.
The format of order emails (responsive or standard) and whether to attach the order PDF are set in Client galleries / Settings / General, Orders tab.