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Payment methods: which to choose and how they differ

Learn about the available payment methods, when to use each and how to create them.

Written by Félix Mezcua

A payment method is the way your customer pays you. They are set up in Sales / Payment methods. Arcadina does not take part in payments or charge commission: the money goes directly from the customer to you. Fees depend on each provider.

Online methods

The customer pays before completing the purchase and the order can change to Paid automatically.

  • PayPal: payment with a PayPal account or card. You need an account. See Set up PayPal.

  • Stripe: card payment. You need an account and API keys. See Set up Stripe.

  • Redsys virtual POS: card payment, only available in Spain and Andorra. You request it from your bank. See Set up a Redsys virtual POS.

  • Bizum: available for Spain and Andorra; it requires a Redsys POS. See Set up Bizum.

  • Mercado Pago: set up as a Transfer type method with your Mercado Pago payment link. See Set up Mercado Pago.

Offline methods

The customer pays later and you mark the order as Paid (Change status).

  • Cash: they pay in person when collecting the order.

  • Cash on delivery: they pay the carrier.

  • Transfer: they pay into the account you give them. It is also used for external payment links. See Payment link.

Which one to choose

  • Digital files: use online methods. The customer receives the download link only after paying, with no work on your side.

  • Printed photos, products and services: any method works; you decide when to send the material. Online ones are more convenient.

How to create a payment method

1. Go to Sales / Payment methods / New payment method.

2. Basic information: type, descriptive text (the name the customer sees; if your website has several languages, translate it afterwards by editing the method), uses and Publish. Then the fields specific to each type.

3. Costs: % cost (on the subtotal, before shipping), fixed cost, minimum cost and exempt from (if the total exceeds that amount, no cost is applied).

4. Save. In the list, a switch turns each method on or off.

Payment methods per gallery or per customer

  • Per gallery: the gallery's Functions tab (customized payment methods). For several at once, list ⋮ menu › Change › Payment methods.

  • Per customer: Sales / Customers › customer record (payment method and shipping method).

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