Send the link to the customer
The link lets the customer see their order from another computer or after clearing their cache and cookies.
1. Go to Orders and open the order.
2. Click Send at the top right. Under Summary you can send the summary to the customer by email or WhatsApp, or to the admin by email. Under Download link choose by email or by WhatsApp.
When you send it, the link’s expiry is renewed according to the period set in Settings / Sales / Downloads. If the order has no phone number, sending by WhatsApp shows a warning. You can change the email text in Settings / Sales, Texts tab.
Manual sending of digital orders
If you prefer to review the order before delivering the photos:
1. Go to Client Galleries / Settings / Sales, Downloads tab.
2. In Sending download link choose Manually and save.
3. When an order comes in, open it and check it is Charged.
4. Click Send and, under Download link, choose email or WhatsApp.
Control downloads
In the Order details pencil, Download tab, you can block downloads, set the expiry date, limit the number of downloads and copy the link. On the order screen you can see the link status, its expiry, the download date and how many times it has been downloaded.